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Return Policy
If you are not completely satisfied with your purchase, please contact us immediately by email.
If you need to return: All returns must have a Return Merchandise Authorization (RMA) number. To obtain an RMA and shipping return address, please contact us.
Returns must be sent postage prepaid (you pay the freight) and you must obtain adequate insurance to cover the cost of the item(s) in the event of loss or damage in transit. We can only accept returns that are unopened, undamaged, in new, resalable condition, and in the original packaging. If returned in this condition, we will exchange, refund, or provide a store credit.
No returns will be accepted more than 60 days after receipt of order Custom and Special Order items can not be returned. We do support those products however. If they have been damaged in shipment or are defective upon arrival, please contact us immediately and we will be happy to assist you. Please see our Store Policy page for information regarding damaged or short shipments.
If we have made an error and have shipped you an incorrect item we may issue a call tag for its pickup. We will pay the freight for the return. Upon receipt of the return we will ship the replacement items (we will pay for the freight to you) using the same shipping method originally used (IE if you asked for ground shipping we will pickup the original item and replace the item using ground shipping) or we will issue you a credit.
If you have a product that has failed within the manufacturers warranty period you please contact us and we will be delighted to assist you in any way we can.
Damaged or Short Shipments
We make every attempt to package your shipment to ensure its safe arrival. Please inspect the contents of your shipment immediately upon receipt. It is your responsibility to inspect the package when it arrives and verify that the box and the contents are not damaged and that there are no items missing from the shipment. Request the carrier’s delivery person to make written notice of any item or box damage or lost items. If items are missing or damaged it is your responsibility to initiate a claim with the carrier. Please save all boxes and shipping materials for inspection by the carrier. It is annoying when a carrier damages freight. Even though you will need to file a claim with the carrier, if we can assist in any way, please let us know. We're here to help. |
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![THE ENFORCER Siren Model 365 [WOLO-365] WOLO](images/3342_b.jpg "THE ENFORCER Siren Model 365 [WOLO-365] WOLO")
